At Bascom Communications, being a local cooperative means commitment to our community is at the core of what we do. Our employees are not just staff—they are neighbors who care deeply about going above and beyond to serve. Here is a heartwarming example of that commitment in action:

Recently, a good Samaritan found a large wireless remote control along the road and brought it in, thinking it belonged to us. We wish we had their name to thank them personally, but we are incredibly grateful for their kindness! Although the remote wasn’t ours, JR Brickner, our Drop Crew/Fleet Manager, took it upon himself to track down its owner. JR investigated thoroughly. It had limited controls but included a toggle button for a winch, blade, and tracks. Thinking it might belong to a local construction or ditching company, JR reached out to several businesses, but none recognized it.

Undeterred, JR contacted the manufacturer in Montana using the ID tag and serial number on the device. They traced it back to a company in Kansas, who then informed us that it belonged to a business in Plain City, Ohio. It turns out, they were in Tiffin for soil borings at the airport when the remote fell off their trailer and was found at the corner of State Route 224 and State Route 53.

Thanks to JR’s dedication—and the good Samaritan who found it—the remote was returned to its rightful owner within a week. This experience highlights how wonderful our community is and reminds us that the little things can mean the most!

At Bascom Communications, we are not just a service provider—we are your neighbors, and we are always here to help!