FULL THROTTLE FAQ


- What is Full Throttle?
- How much faster is Full Throttle compared to what I have now?
- Do I need to buy a new router?
- What are Data Tiers?
- Which Data Tier is right for me?
- Why are you charging for Data Overages?
- What if I don't want to worry about Data Overages?

What is Full Throttle?

Full Throttle is Gigabit capable access over our state of the art fiber to the premise infrastructure. Gigabit Internet is Internet speeds up to 1000 Megabits Per Second (Mbps).

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How much faster is Full Throttle compared to what I have now?

Gigabit speeds are up to 200 times FASTER than a base wired residential connection. The chart below shows the speed increase you will gain compared to your current Internet package.

Your Current Speed New FULL THROTTLE Speed FULL THROTTLE Speed Increase
2 Mbps 1000 Mbps 500x FASTER
5 Mbps 1000 Mbps 200x FASTER
6 Mbps 1000 Mbps 166.6x FASTER
12 Mbps 1000 Mbps 83.3x FASTER
18 Mbps 1000 Mbps 55.5x FASTER
60 Mbps 1000 Mbps 16.6x FASTER

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Do I need to buy a new router?

Only if you want to! Generally speaking, if you have purchased a router within the last two years (such as an AC750 from Bascom Communications), your router might already be capable of achieving Gigabit Internet speeds! However, since not all routers are designed equally, it might be hard to determine just by looking at it. If you are unsure if your router is capable of Gigabit Internet speeds, please contact our office and one of our Customer Service Representatives can assist you.

Please note that you do not necessarily need a new router to achieve faster speeds. However, older routers are often limited to 100 Mbps on the Ethernet (wired) ports and much slower speeds over the Wi-Fi.

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What are Data Tiers?

Data Tiers are the allotted amount of data transfer on your Internet connection per billing cycle. Currently, Bascom Communications average data usage per customer is around 95 GB per month.

Think of it this way: Being on the Internet is like driving a car. Your bandwidth speeds are how fast the car goes. The Data Tiers is how much gas you put into your car.

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Which Data Tier is right for me?

If you are a current Bascom Communications subscriber, you can call our office to determine what tier is right for your household. To make a good determination, we will ask you some questions about your Internet usage habits. Our Customer Support Representatives will also analyze your previous month’s Internet data usage. With this information, we will be able to help you determine which Data Tier is the proper one for your household.

If you are a Spectrum subscriber, you can follow the instructions on this page to determine your Internet usage.

If you are an AT&T U-Verse subscriber, you can read the information on this page to determine your Internet usage.

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Why are you charging for Data Overages?

Bascom Communications average data usage per customer is around 95 GB per month, so we have constructed tiers of usage to be able to provide the most bang for the buck for our residential members.  Overage fees are an extremely fair and inexpensive $0.15/GB, and as always we will work with you to put you in the appropriate tier so you aren’t paying a bill that is outrageous or unfair.

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What if I don’t want to worry about Data Overages?

We understand that metered usage isn’t for everyone and that some people just don’t like it. Rest assured, we aren’t changing any of the other Accelerate gears to metered, they are staying unlimited for those that would rather have the comfort of unlimited over the speed experience of Full Throttle. The choice, as always, with Bascom Communications is yours.

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